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Refund Policy

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Last Updated: 15 October 2023

 

1. Overview

At Broxme Limited, we are committed to delivering high-quality services that meet your needs. We also understand that sometimes circumstances change, and you may need to request a refund. This Refund Policy outlines our guidelines and procedures for refunds, including our 30-day money-back guarantee.

 

2. 30-Day Money-Back Guarantee

2.1. Eligibility: Our 30-day money-back guarantee is applicable to specific services and subscription plans. To be eligible for a refund under this guarantee, you must meet the following criteria:

  1. You must request a refund within 30 days of your initial purchase.
  2. The request for a refund must comply with the terms and conditions outlined in this Refund Policy.

2.2. Refund Request: To request a refund under the 30-day money-back guarantee, please contact our customer support team or follow the refund process outlined on our website.

 

3. Refund Process

 

3.1. Review: All refund requests are carefully reviewed by our team to ensure they meet the eligibility criteria and comply with the terms outlined in this Refund Policy.

3.2. Refund Amount: Approved refunds, when applicable, will generally include the full amount paid for the service or subscription plan. The Company reserves the right to deduct fees for any services already provided.

3.3. Refund Period: The Company will process approved refunds within a reasonable period after the request has been submitted. The timing of the refund may vary based on the payment method used and other relevant factors.

 

4. Non-Eligibility for Refunds

 

4.1. Exceeding the 30-Day Period: Refund requests made after the 30-day period following the initial purchase are not eligible for the 30-day money-back guarantee.

4.2. Violations of Terms and Conditions: Refund requests that violate the terms and conditions of this Refund Policy or other agreements with Broxme Limited may not be approved.

4.3. Exceptions: Certain services or subscription plans may have specific terms and conditions that modify or exclude the 30-day money-back guarantee. Please review the terms associated with the specific service or subscription plan for details.

 

5. Contact Us

If you have any questions, concerns, or need assistance with a refund request, please contact us at:  Contact us or send us email complain@broxme.com

 

6. Changes to this Refund Policy

We may update this Refund Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Refund Policy periodically for any changes.

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