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Terms & Conditions

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Last Updated: 15 October 2023

 

1. Acceptance of Terms and Conditions

By accessing, using, or subscribing to the services provided by Broxme Limited (the “Company”), you agree to comply with and be bound by these Terms and Conditions (the “Agreement”). This Agreement governs your relationship with the Company concerning the use of its services. If you do not agree with any part of this Agreement, you should not use the Company’s services.

 

2. Services Offered

 

2.1. Service Description

Broxme Limited specializes in a variety of services related to WordPress, including website development, maintenance, support, and subscription plans (the “Services”). These services may include, but are not limited to:

  1. WordPress Website Development: The design, creation, and customization of WordPress websites tailored to the client’s needs and specifications.

  2. WordPress Maintenance and Support: Ongoing maintenance, updates, and support services to ensure the smooth and secure operation of WordPress websites.

  3. Subscription Plans: Subscription plans that offer a range of benefits and services, including access to premium features, support, and website enhancements.

The specifics of each service will be outlined in separate service agreements or descriptions.

 

2.2. 30-Day Money-Back Guarantee

The Company is committed to customer satisfaction. For certain services and subscription plans, Broxme Limited offers a 30-day money-back guarantee. This guarantee provides you with the opportunity to request a refund within 30 days of the initial purchase, subject to the conditions outlined in the refund policy.

 

3. Payment and Billing

 

3.1. Payment

By using our Services, you agree to pay the fees associated with the specific service or subscription plan as specified in the pricing plan or service agreement. Payment obligations are a fundamental aspect of using our Services.

 

3.2. Payment Methods

The Company accepts various payment methods, including credit/debit cards, electronic fund transfers, and other electronic payment options. The accepted payment methods may vary depending on the service and your geographic location.

 

3.3. Billing Cycles

Subscription plans may have different billing cycles, such as monthly, annually, or according to the terms outlined in the service agreement. You will be charged according to the billing cycle selected during the initial purchase.

 

3.4. Price Changes

The Company reserves the right to change the prices of its Services at any time. Price changes will be communicated in advance, and existing subscribers will have the option to continue at their current pricing or cancel their subscription. We are committed to providing notice of price changes to ensure transparency and allow customers to make informed decisions.

 

4. Refund Policy

 

4.1. Eligibility

To be eligible for the 30-day money-back guarantee, you must request a refund within 30 days of your initial purchase. This policy aims to provide you with confidence in the quality of our Services and to allow you to explore our offerings without undue financial risk.

 

4.2. Refund Process

To request a refund, please contact our customer support team or follow the refund process outlined on our website. The process will typically require you to provide specific information about your purchase and reasons for the refund request.

 

4.3. Refund Amount

Approved refunds, when applicable, will generally include the full amount paid for the service or subscription plan. The Company reserves the right to deduct fees for any services already provided or any additional costs associated with the refund.

 

4.4. Refund Period

The Company is committed to processing approved refunds within a reasonable timeframe after the request has been submitted. The timing of the refund may vary based on the payment method used and other relevant factors.

 

5. User Responsibilities

 

5.1. Account Security

You are responsible for maintaining the confidentiality of your account information and password. Your account is personal to you, and you agree to take reasonable measures to protect it. In the event of any unauthorized use of your account, you agree to promptly notify the Company.

 

5.2. Acceptable Use

By using the Company’s Services, you agree not to engage in any unlawful, unethical, or harmful activities. This includes, but is not limited to, using the Services to transmit malicious software, disrupt the operation of the Services, or engage in any activities that violate applicable laws and regulations.

 

5.3. Compliance with Laws

You agree to use the Services in compliance with all applicable laws and regulations. This includes, but is not limited to, compliance with copyright, trademark, and intellectual property laws, as well as any laws that govern the content and operation of websites created or managed through our Services.

 

6. Intellectual Property

 

6.1. Content Ownership

The Company’s Services may include text, graphics, logos, images, and other materials protected by copyright, trademark, or other intellectual property laws. These materials may be owned by the Company or used under license. You may not use, reproduce, or distribute these materials without written permission from the Company. This protection extends to the content created for your website, which may be subject to additional terms related to licensing and ownership as outlined in separate agreements.

 

7. Privacy Policy

The Company’s Privacy Policy outlines how we collect, use, and protect your personal information. By using our Services, you consent to our data practices as described in the Privacy Policy. The Privacy Policy is an important aspect of our commitment to protecting your privacy and data security. It provides detailed information about data collection, storage, and usage practices.

 

8. Limitation of Liability

 

8.1. Disclaimer

The Company provides its Services “as is.” While we strive for the highest quality, we make no warranties, express or implied, regarding the accuracy, reliability, or availability of our Services. It is essential to understand that our Services are provided based on their inherent functionality and are subject to factors outside our control, such as hosting infrastructure, internet connectivity, and third-party dependencies.

 

8.2. Limitation of Liability

The Company is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of our Services or the inability to use them. This limitation of liability applies to all aspects of our Services, including but not limited to website performance, data loss, content accuracy, and any disruption of service.

 

8.3. Maximum Liability

In no event shall the Company be liable for any amount exceeding the fees paid by you for our Services. This maximum liability limitation is a fundamental component of our agreement and serves to clarify the extent of our responsibility in the provision of Services.

 

9. Termination

 

9.1. Termination by the Company

The Company reserves the right to terminate or suspend your access to its Services for violations of this Agreement. Termination or suspension may be initiated without notice. The Company will exercise this right when it determines that a violation has occurred, which may include breaches of our Acceptable Use Policy, unethical conduct, or any other activities that compromise the security or integrity of our Services.

 

9.2. Termination by You

You may terminate your use of the Company’s Services at any time by discontinuing your access to the Services. Please note that termination may not result in a refund of fees already paid, depending on the specific circumstances and the applicable terms of the refund policy.

 

10. Changes to Terms and Conditions

The Company reserves the right to revise and update this Agreement at any time. Your continued use of the Services after such modifications will constitute your acceptance of the new terms. It is your responsibility to regularly review this Agreement to stay informed about any changes.

 

11. Governing Law and Jurisdiction

 

11.1. Governing Law

This Agreement is governed by and construed in accordance with the laws of BD, without regard to its conflict of law principles. This choice of law serves as a basis for interpreting and resolving any disputes arising under this Agreement.

 

11.2. Jurisdiction

Any disputes arising under this Agreement shall be resolved exclusively in the state or federal courts located within the jurisdiction of BD. This choice of jurisdiction provides a clear path for addressing legal issues or disputes related to the use of our Services.

 

12. Contact Information

If you have any questions or concerns about this Agreement, the Company’s Services, or any other aspect of our operations, please feel free to contact us at Tetulia Middle Area Jamalpur Sadar, 2000, BD. send us email complain@broxme.com Our commitment to open communication and customer support is a fundamental part of our service quality.

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